Customer Support Technician (IT), Engineering

Greater Manchester
North West
Job Type:
Job Category:
£21,000 to £22,800 per annum
Salary Description:
Job Ref:

Customer Support Technician
£21,000 + Shift Allowance (Guaranteed £22,800) + Training + Progression

Are you looking for an office based role supporting product faults where you will be actively trained and developed opening doors to several outstanding routes for progression?

Here is a great role for someone comfortable with shift work, who is IT competent and has a good way with customers

The company are a nationwide specialist involved in the Civil Engineering industry and provide geological survey equipment, techniques and project support to major projects across the country. There is a focus and commitment toward training and development within the company and within 1-2 years you will inevitably progress

The role involves working in a customer support team receiving incoming customer fault reports and enquiries or automated warning notifications and following set processes to resolve and escalate them. You will work on 24/7 rotating shift pattern from 8am until 8pm for 3 days, then 3 days off, then 8pm until 8am for 3 days followed by 3 days off

Here is a great role for someone looking to get their foot in the door with a technically interesting firm who will train and develop you and give you definite progression opportunities in 1 – 2 years

The Role:

*Customer Support Technician
*Office based
*Rotating shift - 8am until 8pm for 3 days, then 3 days off, then 8pm until 8am for 3 days followed by 3 days off

The Person:

*Average IT skills
*Good with customers
*Good telephone manner
*Wants training and development in the Civil Engineering sector

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Customer Support Technician, Support Technician, Support Centre, Technical Support, Civils, Civil Engineering, contact centre, data support, IT support, IT, I.T, Tech support, Graduate, Grad, Bury, Manchester, Oldham, Wigan, helpdesk, customer service

Contact Details:
Tel: 0117 910 7383
Fax: 0117 922 1483
Contact: Sebastian Petitti

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